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Terms and Conditions

Terms of contract

as part of purchase contracts via the platform



Cleanz Technologies UG

Managing Director: Luca-Fabian Schulz

Waisenhausgasse 43
50676 Cologne

– hereinafter “Provider” –

and the users of this platform specified in §2 of these General Terms and Conditions


– hereinafter “customer/customers” –


getting closed.

§ 1 Scope

The following general terms and conditions apply exclusively to the business relationship between the provider and the customer in the version valid at the time of the order. Differing conditions from the customer will not be recognized unless the provider expressly agrees to their validity in writing.

§ 2 Conclusion of contract

  1. The customer can select products from the provider's range and collect them in a so-called shopping cart using the "Add to shopping cart" button. Using the “Buy now” button, he submits a binding request to purchase the goods in the shopping cart. Before submitting the order, the customer can change and view the data at any time.

  2. The provider then sends the customer an automatic confirmation of receipt with the subject “Confirmation of your order from CLENZ” by email, in which the customer’s order is listed again and which the customer can print out using the “Print” function. The customer's order (1) represents the offer to conclude a contract with the respective contents of the shopping cart. The confirmation of receipt (order confirmation) represents the acceptance of the offer by the provider. This summarizes the contents of the order. In this email or in a separate email, but no later than upon delivery of the goods, we will send the contract text (consisting of the order, general terms and conditions and order confirmation) to the customer on a durable medium (email or paper printout). The contract text is stored in compliance with data protection.

  3. The contract is concluded in the languages: German.

§ 3 Delivery, availability of goods, payment methods

  1. Delivery times specified by us are calculated from the time of our order confirmation (§ 2 (2) of these General Terms and Conditions), provided that the purchase price has been paid in advance.

  2. If the product specified by the customer in the order is only temporarily unavailable, the provider will also inform the customer of this immediately. If delivery is delayed by more than two weeks, the customer has the right to withdraw from the contract. In this case, the provider is also entitled to withdraw from the contract. He will immediately reimburse any payments the customer may have already made.

  3. The following delivery restrictions apply: The provider only delivers to customers who have their usual residence (billing address) in one of the following countries and can provide a delivery address in the same country: Germany.

  4. The customer can make payment via PayPal, SOFORT transfer and advance payment.

  5. The payment of the purchase price is payable immediately upon conclusion of the contract. If the due date for payment is determined according to the calendar, the customer is already in default by missing the deadline.

§ 4 Retention of title

The delivered goods remain the property of the provider until the purchase price has been paid in full.

§ 5 Prices and shipping costs

  1. All prices stated on the provider's website include the applicable statutory sales tax.

  2. The corresponding shipping costs are stated to the customer in the order form and are to be borne by the customer unless the customer makes use of any right of withdrawal.

§ 6 Liability

  1. Customer claims for compensation are excluded. Excluded from this are claims for damages by the customer resulting from injury to life, body, health or from the violation of essential contractual obligations (cardinal obligations) as well as liability for other damages that are based on an intentional or grossly negligent breach of duty by the provider, its legal representatives or vicarious agents . Essential contractual obligations are those whose fulfillment is necessary to achieve the objective of the contract.

  2. In the event of a breach of essential contractual obligations, the provider is only liable for the contract-typical, foreseeable damage if this was caused simply through negligence, unless the customer is claiming damages due to injury to life, body or health.

  3. The restrictions in paragraphs 1 and 2 also apply to the benefit of the provider's legal representatives and vicarious agents if claims are asserted directly against them.

  4. The provisions of the Product Liability Act remain unaffected.

§ 7 Final provisions

  1. The law of the Federal Republic of Germany applies to contracts between the provider and the customer, excluding the UN Convention on Contracts for the International Sale of Goods and private international law.

  2. If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the provider's registered office.

  3. The remaining parts of the contract remain binding even if individual points are legally invalid. In place of the ineffective points, the statutory provisions apply, if available. However, if this would represent unreasonable hardship for one of the contracting parties, the contract as a whole will be invalid.

§ 8 Right of withdrawal

Custom-made items, which may not be offered on this website, that are personalized in any way are also non-returnable and/or exchangeable.

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